Legal

Privacy Policy

How we collect, use & protect your information.

This Privacy Policy explains how Hollywood Christmas Lights & Decorators ("Hollywood Christmas Lights," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit hollywoodchristmas.co (the "Site"), request a quote, or communicate with us by phone, email, or text message.

Effective date: August 5, 2026. By using the Site or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Hollywood Christmas Lights & Decorators is a holiday lighting and decorating company serving the greater Los Angeles area. You can reach us at:

2. Information We Collect

We collect information that you provide directly to us and information collected automatically when you use the Site.

Information you provide, including when you complete a quote or contact form, book a service, or contact us:

  • Name
  • Phone number (mobile and/or landline)
  • Email address
  • Property or service address
  • Any details you include in your message or about the service you are requesting

Information collected automatically when you use the Site: IP address, browser type, device information, pages viewed, referring pages, and similar usage data collected through cookies and comparable technologies (see Section 7).

3. How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests, questions, and inquiries;
  • Schedule, provide, and support our lighting and decorating services;
  • Send you service-related communications, including appointment confirmations, scheduling, follow-ups, and updates;
  • Send you text messages (SMS) if you have opted in (see Section 4);
  • Process payments and maintain business records;
  • Improve the Site and our services; and
  • Comply with legal obligations and enforce our agreements.

4. SMS / Text Messaging

When you provide your mobile phone number and check the SMS consent box on one of our web forms, you consent to receive recurring text messages (SMS/MMS) from Hollywood Christmas Lights & Decorators. This may include quote follow-ups, appointment scheduling and reminders, service and account updates, and occasional promotions.

  • Consent: Providing your mobile number and checking the consent box is your express written consent to receive text messages from us, including messages sent using automated technology. Consent is not a condition of purchasing any goods or services.
  • Message frequency: Message frequency varies based on your interactions with us.
  • Cost: Message and data rates may apply, according to your mobile carrier plan.
  • Opt-out: You can cancel the SMS service at any time by replying STOP to any text message you receive from us. After you send STOP, we will send a one-time confirmation message and you will no longer receive SMS messages from us. You may also contact us at (818) 824-8890 or info@hollywoodchristmas.co to opt out.
  • Help: For help, reply HELP to any message or contact us at (818) 824-8890.
  • Carriers: Carriers are not liable for delayed or undelivered messages.

Your mobile information is never shared for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Your Information

We do not sell or rent your personal information, and we do not share it with third parties or affiliates for their own marketing purposes. We may share information only as follows:

  • Service providers: With vendors who perform services on our behalf, such as our website form processor, hosting provider, messaging/SMS platform, scheduling, and payment processors, solely to operate our business and provide services to you, and only to the extent necessary.
  • Legal and safety: When required by law, subpoena, or legal process, or to protect the rights, property, or safety of Hollywood Christmas Lights & Decorators, our customers, or others.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

As stated in Section 4, text-messaging opt-in data and consent are never shared with third parties or affiliates for any purpose.

6. Data Retention

We retain your information for as long as needed to provide our services, maintain business and financial records, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

7. Cookies & Tracking Technologies

The Site uses cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use the Site. You can control cookies through your browser settings; disabling cookies may affect some features of the Site.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights (California Residents)

If you are a California resident, you may have the right to request access to the personal information we have collected about you, request deletion of your personal information, and not be discriminated against for exercising these rights. We do not sell your personal information. To exercise these rights, contact us at info@hollywoodchristmas.co or (818) 824-8890. We may need to verify your identity before responding.

10. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

11. Third-Party Links

The Site may contain links to third-party websites (for example, Google Maps). We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

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